Returns
No returns are accepted for fragrance purchases to ensure the high quality of our products. Other products may be returned within 30 days from date of purchase. Returned items must be received in original packaging, unused and in satisfactory condition to be resold. Unless due to an error on our part, customer is responsible for return shipping on all returns, re-shipping on any exchanges, and a 15% restocking fee may apply to any returned items. Please call prior to returning any items for a return authorization number. Absolutely no returns will be accepted without an authorization number.

Shipping
If paying by credit card online, orders may only be delivered to the credit card billing address except postal boxes. All orders will be shipped UPS. We do not ship orders via US Postal Service - this includes APO addresses. International orders should call or email for a shipping quote prior to placing order. Questions about shipping can be sent to info@legacycandles.com.

Damaged Shipments
Do not accept damaged goods from carriers. All orders leave our warehouses in excellent condition. All damage claims must be reported within 48 hours to delivery carriers. Receiving customer is responsible for filing damage claims with the delivery carrier.

Out-of-Stock Items
Out of stock items will NOT be placed on back order. You will need to order the item at a later date. Occasionally, we will take pre-orders for upcoming products with an expected shipment date.

Payment
We accept Mastercard, Visa, Discover & American Express. We also accept personal or company checks from accounts in good standing. Be sure to include your phone number when sending check or money order by mail. Any checks returned for non-sufficient funds will be assessed a $25.00 service charge plus bank fees up to a total of $30 per check in accordance with the laws of the State of Texas. Orders paid by check or money order are shipped as soon as payment arrives by mail. All declined credit card orders will be unpacked and charged a 10% restocking fee within 48 hours if you have not contacted us with new payment information. Candle fundraising and wholesaling programs have their own payment structures.

Do You Do C.O.D. Orders?
We do not accept C.O.D orders. However, we do accept payment by check or money order. Just send your order in along with your check or money order and we will ship the same day that we receive your order.

Pricing
As a wholesale candle manufacturer, we always attempt to keep prices consistent. However, prices are subject to change at any time without notice. Please check our web site often for the latest pricing and updates on candle fundraising.

Privacy & Security
Information Collection and Use. Legacy Candles, as a wholesale candle manufacturer, is the sole owner of the information collected on this site (www.Legacy Candles .com). We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.